ABOUT US

NCCPLUS Vietnam Joint Stock Company is a software firm and IT outsourcing service provider located in Vietnam. With 10 years of experience, we specialize in mobile and web application development, cloud and microservices development, game development, blockchain development, software testing, AI and IoT, and VoIP development. We work with clients in various fields such as public administration, education, finance & banking, insurance, healthcare, retail & ecommerce, sports, and entertainment. Our mission is to constantly enhance knowledge and capabilities to meet the divergent needs of the market and become a symbol of the IT outsourcing field.

1. JOB DESCRIPTION

• Build a professional brand in sales IT outsourcing.
• Approach new clients for selling and take care of the current clients.
• Being active in collaborating with the Delivery/Develop Team to design and plan for a chain of activities to take care of customers to find more business opportunities.
• Strategize working with existing customers to get more sales from customer referrals.
• Make detailed plans and roadmaps to convert new onboarding customers to key/loyal customers.
• Assist in client retention activities; analyze all interactions logged to ensure consistent service delivery.
• Consultant: recommend the client in the right direction.
• Contribute to working process improvement (internal, inter-companies, and external.
• Assist in reviewing the old contracts and preparing new ones for renewal based on feedback received from clients and Management.

2. YOUR SKILLS AND EXPERIENCE

• Good verbal in both English/Japanese and Vietnamese.
• 1 year of experience in IT business development, account management, and/or client service roles.
• Knowledge and networking in Information Technology.
• Excellent negotiating and persuading skills.
• Proven capability in hands-on problem-solving, with the ability to generate ideas, identify the root causes of problems and generate good solutions.
• Self-motivated, results-driven, strong customer service focus, ability to work to deadlines and under pressure.
• Collaborative and willing to share knowledge.

3. WHY YOU’LL LOVE WORKING HERE

• Hybrid Policy: Work from home up to 3 days per week.
• Total Income = Net salary + Performance bonus (>14 months salary).
• Review salary twice per year base on your performance and output.
• Holiday bonus on 1/1, 30/4, 1/5, 2/9 and personal birthday.
• Lunch allowance of 800,000 VND per month.
• PVI Care comprehensive health insurance package for yourself and your family, annual health check.
• NCC women receive full salary maternity allowance.
• Participating in Knowledge Sharing sessions with OpenTalk, MiniTalk weekly.
• Be equipped with modern PC + Laptop equipment.
• Enjoy all of our activities such as Company Trip, Company’s Birthday, YEP, Sport/Game/Code War Contest,…
• We have these clubs for you to join: Football, Table football, Music, English, media and more.
• The office is pleasant, and fully equipped with an attractive pantry with snacks, tea, coffee, and milo,…
• Great promotion opportunities and career paths.

Working hours: Morning: 8h30 – 12h00; Afternoon: 13h00 – 17h30. Monday to Friday (Having to attend 2 OpenTalk sessions per month).