ABOUT US

NCCPLUS Vietnam Joint Stock Company is a software firm and IT outsourcing service provider located in Vietnam. With 10 years of experience, we specialize in mobile and web application development, cloud and microservices development, game development, blockchain development, software testing, AI and IoT, and VoIP development. We work with clients in various fields such as public administration, education, finance & banking, insurance, healthcare, retail & e-commerce, sports, and entertainment. Our mission is to constantly enhance knowledge and capabilities to meet the divergent needs of the market and become a symbol of the IT outsourcing field.

1. JOB DESCRIPTION

• Administer and configure Salesforce platforms (Sales Cloud, Service Cloud, and Communities) to align with business processes.
• Manage user accounts, roles, profiles, permission sets, and security settings to ensure data integrity and compliance.
• Design and optimize workflows, process automation (Flow Builder, Process Builder), validation rules, approval processes, and reports to enhance operational efficiency.
• Monitor and maintain data quality, duplicates, and system integrations, ensuring smooth synchronization between Salesforce and other enterprise systems.
• Collaborate with stakeholders to gather requirements, troubleshoot issues, and implement scalable solutions.
• Generate and analyze reports and dashboards, providing actionable insights for business decision-making.
• Stay updated with Salesforce best practices, and new features, and release updates to continuously improve the platform.

2. YOUR SKILLS AND EXPERIENCE

• Strong understanding of Salesforce administration, security models, data management, and automation tools.
• Experience in Salesforce configuration, including Flow Builder, Process Builder, Approval Processes, Reports & Dashboards.
• Requires proficiency in English, working directly with foreign partners.
• At least 2 years of experience as a Salesforce Administrator or in a similar role.
• Ability to troubleshoot system issues, manage change requests, and optimize platform performance.
• Strong problem-solving skills with the ability to work independently or as part of a team.
• Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator) are a plus.

3. WHY YOU’LL LOVE WORKING HERE

• Hybrid Policy: Work from home up to 3 days per week.
• Total Income = Net salary + Performance bonus (>14 months salary).
• Review salary twice per year base on your performance and output.
• Holiday bonus on 1/1, 30/4, 1/5, 2/9 and personal birthday.
• Lunch allowance of 800,000 VND per month.
• PVI Care comprehensive health insurance package for yourself and your family, annual health check.
• NCC women receive full salary maternity allowance.
• Participating in Knowledge Sharing sessions with OpenTalk, MiniTalk weekly.
• Be equipped with modern PC + Laptop equipment.
• Enjoy all of our activities such as Company Trip, Company’s Birthday, YEP, Sport/Game/Code War Contest,…
• We have these clubs for you to join: Football, Table football, Music, English, media and more.
• The office is pleasant, and fully equipped with an attractive pantry with snacks, tea, coffee, and milo,…
• Great promotion opportunities and career paths.

Working hours: Morning: 8h30 – 12h00; Afternoon: 13h00 – 17h30. Monday to Friday (Having to attend 2 OpenTalk sessions per month).